Terms of Service & Legal Notice

Last updated: January 2025

These Terms of Service govern your use of the FÜR SIE website and the services we provide. By accessing our website or requesting our services, you agree to be bound by these terms.

1. Legal Information

Name: FÜR SIE Handelsgenossenschaft eG
Legal Form: Freigestelltes Institut / Freigestelltes Kreditinstitut (exempt institution / exempt credit institution)
BaFin-ID: 10108367
Bak Nr.: 108367
Registered Office: An der Münze 12-18, 50668 Köln, Deutschland
Email: [email protected]
Tel: +49 221 160410
Website: fuer-sie-eg.it

2. Nature of Services

FÜR SIE Handelsgenossenschaft eG is a trade cooperative for independent retail. Our services include:

  • Wholesale with a full-range assortment of over 40,000 food and non-food articles
  • Support for grocery retail (Lebensmitteleinzelhandel)
  • Beverage retail and wholesale (Getränkefachhandel)
  • Hairdressing supply wholesale (Friseurfach-Großhandel)
  • Logistics and procurement through our REWE Group partnership
  • Digital customer portal, EDI ordering and tailored marketing support

3. Accuracy of Information

We take great care to ensure the accuracy, security and timeliness of our services.

  • The scope of services and conditions depends on your membership and sector
  • Availability, assortment and delivery may be affected by suppliers and logistics partners
  • Specific conditions and responsibilities are set out in the applicable membership and service agreements

Nothing on this website constitutes a binding offer. The scope and terms of any membership or service are governed by the applicable agreements and conditions.

4. Free Consultation

Your first consultation with FÜR SIE is free of charge and carries no obligation to become a member. During the consultation, we will:

  • Discuss your business, sector and current situation
  • Explain the membership, assortments and services we offer
  • Outline the contributions and conditions that would apply
  • Answer your questions about membership and onboarding

If you choose to become a member, we will provide you with clear information on contributions and the applicable terms before your membership begins.

5. Fees and Charges

The first consultation is free. Membership contributions and service fees depend on the scope and services you choose. All contributions and fees will be explained clearly and transparently before you decide to proceed, and you will receive the applicable terms in writing.

6. Limitation of Liability

FÜR SIE provides its services with due care based on the information you provide and the applicable membership and service terms. We make reasonable efforts to ensure quality and timeliness, but we do not guarantee:

  • The correctness of data supplied by you or third parties
  • Outcomes that depend on suppliers or logistics partners

Our liability is governed by the applicable membership and service agreements and applicable law. FÜR SIE shall not be liable for losses arising from incomplete or incorrect data provided by you, except in cases of proven negligence or willful misconduct.

7. Confidentiality

We maintain strict confidentiality regarding your business, personal and membership information, in accordance with our Privacy Policy and applicable data protection regulations. We will not disclose your information to third parties except:

  • With your explicit consent
  • To trading partners and service providers bound by confidentiality obligations
  • When required by law or regulation

8. Website Use

The information on this website is provided for general informational purposes only and does not constitute a binding offer or advice. We make reasonable efforts to keep the information current, but it may not reflect the most recent developments.

Any membership or service is governed by the applicable agreements and conditions.

9. Complaints Procedure

If you have a complaint about our services, please contact us in writing at:

Email: [email protected]
Postal: FÜR SIE Handelsgenossenschaft eG, An der Münze 12-18, 50668 Köln, Deutschland

We will acknowledge receipt within 5 business days and provide a full response within 30 days. If you are not satisfied with our response, you may escalate your complaint to the German Federal Financial Supervisory Authority (Bundesanstalt für Finanzdienstleistungsaufsicht – BaFin) or seek independent legal advice.

10. Governing Law and Jurisdiction

These Terms of Service are governed by German law. To the extent permitted by law, any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts competent for the registered office of FÜR SIE in Cologne, Germany.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Material changes will be notified to existing members. Your continued use of our services after such changes constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms of Service, please contact us at:
Email: [email protected]
Tel: +49 221 160410
Address: An der Münze 12-18, 50668 Köln, Deutschland

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